8,829 Customer Reviews
•Logan, UT
•Member since February 2016
I loved the sweatshirt feel and design, but there was an inch hole in the seam on one arm after only one wear 😭 Customer service was quick to respond and work with me, so although there was a defect, I'd order from them in the future
Hi Jennifer! Thanks for your review :) I am glad we got to connect on email and get this resolved for you. Those pesky, really fulffy pullovers hide defects really well. We try our best to catch these things before they leave our warehouse but sometimes, human error misses things. I do hope we get a chance to send you a product in the near future that helps remedy the first impression of this one. Thanks for being a joy to work with and I am glad this ended on a happy note for you :) Reach out if you ever have any questions, always happy to speak with our customers!
I ordered the stay cozy in green, I absolutely love this sweatshirt! I can't wait to order more! They are so soft and comfy! Definitely will be recommending them to all of my friends!!
I got the "let's cuddle" heather white sweatshirt. So cute, exactly as pictured. Really flattering and comfy!
Arrived quickly, color is pretty and bright
like the shirt but seem of sleeve came undone after 1st wash
Hi Melissa! We did reach out to you in concerns to your order via email on 09/17/20 but have yet to hear a response from you. We stand behind our products, as you will see from other reviews. It sounds like the tee you got had a defective hem which is unknown to us during quality checks as this defect does not show up until washed. When this happens, we do our best to resolve the issue for our customers but we need to connect via email first in order to do so :) Let us know if you have any questions!
LLLLOOOVE IT SO SOFT AND SUPER CUTE !!!!!! VERY GOOD PRODUCT
I love this shirt I absolutely adore the design on the front of the shirt!! Everyone should at least have one and I am hoping to be able to get more in the future. And I had the pleasure of working with customer service and they went above and beyond for me!!
I love my new shirt! It's so soft and very cute.
Love it
Was a little big but really like it
My new favorite shirt!