Striped Bottom High Waist Swimwear
I was sent the wrong swimsuit. When I contacted the seller to fix this problem, she said I was sent the swimsuit I ordered. This is absolutely not true and I explained that in my original email, even describing the one I received. She did not offer to make it right, and basically told me I had 14 days to return in and I would have to pay for the shipping to send it back. All of this because the seller made an error! That is horrible customer service.
We did send the correct swimsuit and offered the customer an exchange for the one she thought she ordered. "If you wish to exchange, please include a note stating what size you would like. if we have in stock we will replace, if not we will refund". We understand that customers make errors when ordering and offer to exchange everytime.
