Personalized Easter Totes
Highly disappointed!!! The image on the tote bag was very blurry. The writing on the name came in black even though the picture showed pink and the description said “font and color style will be shown on design.” I emailed asking for a new product that matched the images shown and I was told I could send back the bag with refund minus shipping, but they don’t offer any other color for the name (even though description of item says otherwise). It would cost more to return the item back then it would for the refund. Customer service on email was very unprofessional. Would not recommend!
i am sorry I seemed unprofessional... I am not sure what offended you about this response?? Sara...my manager said you may return this item😊 We did not offer the font in a different color on this deal☹ Party On Designs 1204 Potomac Ct Wilmington NC 28411 Please include the order number…we will request a refund as soon as we receive the item back. We do not offer shipping refunds on returns. Please let me know if you need further assistance😊 Ty Danie