Refinery Number One, LLC Reviews

Poor quality and odd fit.

this was a little confusing purchase, purchased the incorrect prints but for the price its easier to keep them

The t-shirts are great! Got one for the whole family to go with our Christmas pj pants. It was fun picking out a saying to match all 7 of our personalities

Love the Comfort Colors tees because they're thick and comfy and always fit the same way. The "Never Better" pocket tee is so cute and I got tons of compliments on it.

Bella Canvas shirt, which I love...Prints are great! Several compliments already!

Updated Review: 12/5/2 After leaving my previous review, (see below), Refinery Number One responded to my FB message I left them saying I had given them a 1 star review because of poor customer service. It was never about the product as I had ordered and received these same prints several years ago. An apology was issued and my order was shipped out that day which I did receive 2 days later. I appreciate the expediency with which it was handled and am pleased with the prints. Back to a 5 star! 12/2/22 I have ordered prints from Refinery One before and loved them. My daughter wanted the same ones for her birthday. I ordered them in time BUT they have been sitting for 10 days without moving stuck somewhere in Florida which is where the company is located. I have contacted the company through email, and FB with no response. I am SO disappointed. Terrible customer service. For that reason, I can not recommend them.

This order is marked as delivered November 5th. I ordered the sweatshirt as pictured but received a t-shirt instead. I contacted the company two times since receiving the wrong item and both times they said they were looking into it and would get back to me. It is now almost a month after the wrong product was delivered and I still do not have the correct item.