Refinery Number One, LLC

Refinery Number One, LLC Reviews

21,207 Customer Reviews

Crossville, TN

Member since January 2016

Average Rating

Overall Score
4.6 out of 5

Rating Breakdown

21,207 total reviews
5
17,292 (82%)
4
1,778 (8%)
3
604 (3%)
2
379 (2%)
1
1,154 (5%)

Farmhouse Christmas Pillow Covers

Rating:
Rated 5 out of 5 stars
Verified buyer from
Palmerton, PA

Quotes & Literature Posters | 24"x36" | Free Shipping

Rating:
Rated 5 out of 5 stars
Verified buyer from
Forest City, NC

Farmhouse Christmas Pillow Covers

Rating:

Did not get all of the ones I ordered though. Needed the truck one and another one. Wish I would have gotten all of them but at least I love the ones I received!

Verified buyer from
Mansfield, AR

Retro Laughs Tote Bags

Rating:

These tote bags are a great item. The quality was very good, the images vibrant as shown. I bought them for my friends at Christmas and they loved them. The only reason I did not give this item the full 5 stars is that I ordered & paid for 4 bags. Although my shipping receipt indicated 4 bags, I only received 3. The 4th bag was for my use so although I was disappointed not to enjoy one, at least my friends received theirs.

Verified buyer from
Phoenix, AZ

Christmas Pillow Cover Collection

Rating:
Rated 5 out of 5 stars
Verified buyer from
Nicholasville, KY

Vintage Hymn Prints | Over 200 Hymns

Rating:
Rated 5 out of 5 stars
Verified buyer from
Canyon, TX

Watercolor Map Canvas Prints

Rating:

Incredibly frustrated with this seller and their lack of communication. Their product took a month to arrive. I emailed them twice regarding my order and never once got a response from an actual person. Both times I got an automatic email response that said they would get back to me when they could, but they never actually did. The product arrived two weeks later than the “estimated ship date” on their Jane listing. Taking a month to ship orders is bad customer service. But completely ignoring customer emails is even worse. Completely unacceptable behavior, as far as I’m concerned. I’ve never given a 1-star review before, but felt compelled to share my frustrating experience.

Verified buyer from
Eagle, ID

Large Christmas Wall Hangings

Rating:

Perfect wall Xmas addition

Verified buyer from
Wilmington, VT

Vintage Hymn Prints | Over 200 Hymns

Rating:
Rated 5 out of 5 stars
Verified buyer from
Mesa, AZ

Vintage Hymn Prints | Over 200 Hymns

Rating:

Took forever to ship!!!

Seller Response

Dear Robyn - The shipping date is always mentioned in the deal and we shipped within the specified shipping time, this deal was not supposed to ship for Christmas, I am so sorry you’re disappointed with our shipping time, hopefully the quality is okay 👌

Verified buyer from
Barronett, WI

Gorgeous Christmas Pillow Covers

Rating:
Rated 5 out of 5 stars
Recommends this product
Verified buyer from
Perry Hall, MD

Vintage Hymn Prints | Over 200 Hymns

Rating:

Ordered six prints on 12/13 and they were sent 12/26...delivered to a post office in Florida three days later. I'm in NC and live in a residence. :/ Customer service seems OK, but not really motivated to fix the problem. They say they resent it to me but it just keeps showing it's in FL yet. Still no items. My emails are going unanswered. Steer clear from ordering from these people - you won't get your stuff anyway!

Seller Response

Dear Shannon, USPS lost your order, we shipped it again and here’s the new tracking number 9400109898642680951423, it had nothing to do with us but we reshipped your order immediately last week, emailed your new tracking number and issued a full refund. We are terribly sorry on behalf of USPS :(

Verified buyer from
Clemmons, NC

Large Vintage Hymn Posters | 2 Sizes

Rating:
Rated 5 out of 5 stars
Verified buyer from
Chandler, OK

Farmhouse Chic Lumbar Pillow Covers

Rating:

Great quality

Verified buyer from
Lewiston, ID

Gorgeous Christmas Pillow Covers

Rating:

Love these pillow covers. Great colors and fabric

Verified buyer from
Lewiston, ID

Gorgeous Christmas Pillow Covers

Rating:
Rated 5 out of 5 stars
Verified buyer from
Fairmount, GA

Gorgeous Christmas Pillow Covers

Rating:
Rated 5 out of 5 stars
Verified buyer from
Fairmount, GA

Christmas Pillow Cover Collection

Rating:
Rated 5 out of 5 stars
Verified buyer from
Oak Creek, WI

Large Vintage Hymn Posters | 2 Sizes

Rating:
Rated 5 out of 5 stars
Verified buyer from
Springfield, MO

Vintage Watercolor Map Prints | 6 Sizes

Rating:

Still have not received my package, was supposed to be a Christmas present. Ordered it in November.

Verified buyer from
Smiths Station, AL