Refinery Number One, LLC

Refinery Number One, LLC Reviews

21,207 Customer Reviews

Crossville, TN

Member since January 2016

Average Rating

Overall Score
4.6 out of 5

Rating Breakdown

21,207 total reviews
5
17,292 (82%)
4
1,778 (8%)
3
604 (3%)
2
379 (2%)
1
1,154 (5%)

Gorgeous Christmas Pillow Covers

Rating:

Fun and easy way to freshen up the room for the holiday! Even got a few for the bedrooms!

Verified buyer from
Johnston, SC

Gorgeous Christmas Pillow Covers

Rating:
Rated 5 out of 5 stars
Verified buyer from
Marriott Slaterville, UT

Gorgeous Christmas Pillow Covers

Rating:

Love these pillow covers. They are well made.

Verified buyer from
Fruitland Park, FL

Farmhouse Christmas Pillow Covers

Rating:

Very cute & soft. 4 stars due to some coloring being different.

Verified buyer from
Price, UT

Retro Laughs Tote Bags

Rating:

Bag is large and the graphics look great.

Verified buyer from
Murfreesboro, TN

Gorgeous Christmas Pillow Covers

Rating:
Rated 5 out of 5 stars
Verified buyer from
Chandler, AZ

Gorgeous Christmas Pillow Covers

Rating:

I never received my pillow covers. I have contacted the company and have not received a response.

Verified buyer from
Lexington, SC

Gorgeous Christmas Pillow Covers

Rating:

Very cute and good quality!

Verified buyer from
Cave Springs, AR

Double Sided Christmas Garden Flags

Rating:
Rated 5 out of 5 stars
Verified buyer from
Lake Park, GA

Gorgeous Christmas Pillow Covers

Rating:

Beautiful pillow covers! Thank you!

Verified buyer from
Kingwood, TX

Retro Laughs Tote Bags

Rating:

Tote bag material is very thin. Additionally, I ordered two tote bags and only received one. It’s been a few days and I’m still waiting for a response from the seller.

Verified buyer from
Batavia, OH

Gorgeous Christmas Pillow Covers

Rating:

This company was horrible. They sent me the wrong pillow case covers and I emailed then 4 or 5 times and they NEVER responded to help me fix the situation. I would never order from them again!

Verified buyer from
Depew, NY

Retro Laughs Tote Bags

Rating:

Makes a fun gift!

Verified buyer from
Mason , TX

Christmas Tote Bags

Rating:
Rated 5 out of 5 stars
Verified buyer from
Pleasant View, UT

Farmhouse Christmas Pillow Covers

Rating:
Rated 5 out of 5 stars
Verified buyer from
Asheboro, NC

Retro Laughs Tote Bags

Rating:

UPDATE - I initially would've given ZERO stars, but after corresponding with the owner, he did do his best to remedy the situation. I did receive the rest of my order plus a bonus. Bags are great - bright colors & cute designs. Thank you Refinery Number One for addressing this issue --------------Same issue as the Christmas bags they sell - never received & all they do is send you a generic "please allow us up to 24 hours to respond to your inquiry" & then they fall off the face of the earth. Both myself & Jane reached out to this company (for the Winter bags & now the Funny Totes) with NO RESPONSE letting us know the status. I did leave a comment on Jane regarding the previous order & the seller FINALLY responded saying there was a quality issue & that they would send me my order free of charge as a courtesy...shocker....never received that either. SO - lesson learned, shame on me. They looked like cute bags - too bad.

Verified buyer from
orlando, FL

Christmas Pillow Cover Collection

Rating:

Good quality and soft fabric.

Verified buyer from
Lambertville, MI

Gorgeous Christmas Pillow Covers

Rating:
Rated 5 out of 5 stars
Verified buyer from
Spring Hill, TN

Christmas Pillow Cover Collection

Rating:

Poor quality and even worse customer service.

Verified buyer from
Toledo, OH

Double Sided Christmas Garden Flags

Rating:
Rated 5 out of 5 stars
Verified buyer from
Chesapeake, VA