Refinery Number One, LLC Reviews

I ordered 6 prints, and I am very happy with 5 of them. One of them arrived and is printed in red ink for some reason and looks very strange. I have now contacted Refinery Number One six times via email, as well as once directly through their website contact option. Jane.com has also contacted them to rectify the issue, and no response has been received. I have been trying to contact them for 7 weeks with no success. I only want a corrected print, as I’m very happy with the other ones, but I’m very disappointed in the customer service and lack of response to multiple attempts at contact. I will not buy from this seller again, despite liking several more of their products, as I’m afraid I’ll encounter a similar experience and be stuck with something I can’t use.

Cute bag and arrived quickly. The material is a bit thin but other than that it’s great!

The material was thin. Cute pattern.

Cute print, just not traditional sizing for it to be framed.

I never received this order and have not received a refund after I requested one

I never recieved my purchases, my credit card was charged but I have not received a refund. I emailed Refinery Number One, Inc and messaged the company on facebook and have not had a reply from them yet. I am very disappointed.

Cute, look just as advertised. Will make a great gift!

These are just “ok”. Some of the music notes are triangle shape. So weird! Not sure if I’ll even frame them or not...

Received the wrong order (wrong quantity and incorrect items) and haven't received a response from the seller after multiple attempts emailing them over the course of a week. Jane customer service is stepping in, and is trying to help since all I get from the seller is radio silence.

will frame for gifts.

So colorful and bright. Love them and the price!