Refinery Number One, LLC

Refinery Number One, LLC Reviews

21,207 Customer Reviews

Crossville, TN

Member since January 2016

Average Rating

Overall Score
4.6 out of 5

Rating Breakdown

21,207 total reviews
5
17,292 (82%)
4
1,778 (8%)
3
604 (3%)
2
379 (2%)
1
1,154 (5%)

Personalized Night Sky Prints

Rating:

I'm so frustrated with personalized products on this site. On the order, it said, "Time" was "Optional", but there was no way to indicate that or directions on how I should do so without a big N/A appearing on my print. So I opted to put "dusk" as a default and sure enough, that's on my print, even though none of the pictures show this time option. It's not entirely the fault of the seller; however, some guidance would have been helpful. I'm also not hating my print, just not in love with it like I was hoping.

Verified buyer from
Denison, TX

Large Map Graphic Art Posters

Rating:
Rated 5 out of 5 stars
Verified buyer from
McCordsville, IN

Love Pillow Cover Collection

Rating:
Rated 4 out of 5 stars
Verified buyer from
Oxford, AL

Vintage Hymn Prints | Over 200 Hymns

Rating:
Rated 5 out of 5 stars
Verified buyer from
Saratoga Springs, UT

Large Retro Travel Posters | 6 Sizes

Rating:

Received really fast. Beautiful posters. One of the 3 i received was incorrect. I contacted for replacement and was told it would be shipped right out but never received. Contacted again but never heard back.

Verified buyer from
Overland Park, KS

Large Nordic Posters | 24"x36"

Rating:
Rated 5 out of 5 stars
Verified buyer from
Fayetteville, AR

Timeless Patent Prints

Rating:
Rated 5 out of 5 stars
Verified buyer from
Hillsboro, OR

Large Wall Art | 2 Sizes

Rating:
Rated 5 out of 5 stars
Verified buyer from
North Logan, UT

Vintage Hymn Prints | Over 200 Hymns

Rating:
Rated 5 out of 5 stars
Verified buyer from
North Logan, UT

Transitional Plaids Pillow Collection

Rating:

I emailed them and they never reply at all. Very poor business :)

Verified buyer from
Mill Neck, NY

Watercolor Map Canvas Prints

Rating:

Simply beautiful, and great quality paper. We got Indiana and Arkansas (where my husband and I are from, respectively) and they are just lovely. Can’t wait to frame them and hang them!

Verified buyer from
Conway, AR

Vintage Hymn Prints | Over 200 Hymns

Rating:

Beautiful and nice sturdy paper!

Verified buyer from
Vancouver, WA

Watercolor City Prints

Rating:
Rated 4 out of 5 stars
Verified buyer from
Andover, KS

Transitional Plaids Pillow Collection

Rating:
Rated 5 out of 5 stars
Verified buyer from
Telford, PA

Rustic Farmhouse Pillow Covers

Rating:

Microfiber... I didn't read close enough...they're cute but I wanted cotton

Seller Response

Hi Lacy, I'm sorry you're not happy with the quality but they are certainly NOT microfiber, they are PES sateen and it's probably the best fabric quality you can use for printed cases. 100% cotton would only make it look faded as cotton doesn't absorbe the dye great! We would happily accept returns so please don't hesitate to get in touch with us. I'm soooooo sorry you're not happy with your order :(

Verified buyer from
Alpine, TX

Watercolor Map Canvas Prints

Rating:
Rated 4 out of 5 stars
Verified buyer from
Ferrum, VA

Timeless Patent Prints

Rating:

It’s even cuter in person!

Verified buyer from
Rigby, ID

Watercolor Map Canvas Prints

Rating:
Rated 5 out of 5 stars
Verified buyer from
Sevierville, TN

Striped Turkish Hand Towels

Rating:

Beautiful!

Verified buyer from
Parker, CO

Watercolor Map Canvas Prints

Rating:

SO SO SO beautiful! Perfect gift or something to add a little light to your space.

Verified buyer from
Saint George, UT