Refinery Number One, LLC

Refinery Number One, LLC Reviews

21,207 Customer Reviews

Crossville, TN

Member since January 2016

Average Rating

Overall Score
4.6 out of 5

Rating Breakdown

21,207 total reviews
5
17,292 (82%)
4
1,778 (8%)
3
604 (3%)
2
379 (2%)
1
1,154 (5%)

Farmhouse Christmas Pillow Covers

Rating:

Shipping takes way too long. I have been waiting for over two weeks for a shipping label to even be created and they took the money out of my account weeks ago.

Verified buyer from
Dover, DE

Christmas Pillow Cover Collection

Rating:

Terrible I ordered 2 pillow cases and never got them terrible I will make sure never buy stuff from this seller and always read the reviews before buy something

Seller Response

Here is your tracking no 9400109898642094471333 and apparently you will receive them tomorrow, We only delayed one sale and received all these reviews. The only reason for the delay was to be able to send you the best quality.

Verified buyer from
ojai, CA

Christmas Pillow Cover Collection

Rating:

So soft.

Verified buyer from
Mount Juliet, TN

Christmas Pillow Cover Collection

Rating:
Rated 4 out of 5 stars
Verified buyer from
Dickson, TN

Christmas Pillow Cover Collection

Rating:

Very good quality

Verified buyer from
Mesa, AZ

Christmas Pillow Cover Collection

Rating:

Took forever to get them however seller communicated well. Quality is great and I am very pleased.

Verified buyer from
Apex, NC

Simply Christmas Posters | 24"x36"

Rating:
Rated 5 out of 5 stars
Verified buyer from
Shawnee, KS

Christmas Pillow Cover Collection

Rating:
Rated 5 out of 5 stars
Verified buyer from
Buckeye, AZ

Christmas Pillow Cover Collection

Rating:

These Pillow cases are beautifully made!! And are such a great price! I ordered some previously when they were on jane before and had to order more!! Absolutely love!!!

Verified buyer from
Buckeye, AZ

Christmas Pillow Cover Collection

Rating:
Rated 5 out of 5 stars
Verified buyer from
Pensacola, FL

Christmas Pillow Cover Collection

Rating:

Took some time to ship due to a supply issue the seller was having. That said, the seller responded to my email kindly and quickly. My pillow covers arrived very fast once shipped and I am impressed by the quality!

Verified buyer from
Polk City, IA

Christmas Pillow Cover Collection

Rating:

Still haven't gotten them, its been almost a month..

Verified buyer from
Sterling Heights, MI

Christmas Pillow Cover Collection

Rating:

Terrible quality and they took forever to come in. The pillow cover looks dirty and the colors are off. Very dissatisfied!

Verified buyer from
Galena, OH

Rustic Art Prints | 11x14 or 8x10

Rating:
Rated 5 out of 5 stars
Verified buyer from
Port Lavaca, TX

Christmas Pillow Cover Collection

Rating:

Ordered on November 13th. The sale said it usually ships within 8 days. It is December 5th now. Emailed jane support/the seller to get a refund and they said it was recently shipped and should get it sometime in the next week. So much for having them to decorate for Christmas. I will be requesting a refund and sending these back once they arrive.

Seller Response

Hi - We only delayed one sale, we were a 5 star vendor before, we had thousands of orders. The only reason we didn't ship out was, we had some complaints about zipper closures and we had to re order the goods, so that we wouldn't send you any cases which would make you feel uncomfortable during Christmas, finally we received enough cases even for the next year. Meanwhile we shipped your order, we even shipped the cancelled orders for free. I don't know what else I can do, all I can say, as I did in my email, I'm terribly sorry, we fixed it. Hope you like your cases. Happy holidays! Kurt

Verified buyer from
Argyle, TX

Rustic Art Prints | 11x14 or 8x10

Rating:
Rated 5 out of 5 stars
Verified buyer from
Maypearl, TX

Vintage Floral Canvas Prints

Rating:
Rated 5 out of 5 stars
Verified buyer from
Philadelphia, PA

Striped Turkish Hand Towels

Rating:
Rated 5 out of 5 stars
Verified buyer from
Daphne, AL

Large Wall Art | 2 Sizes

Rating:

It was very late being shipped. After contacting the seller and Jane it did arrive. I love It! Short of shipping issue it's perfect!

Verified buyer from
Corryton, TN

City Map Prints | 11x14 or 8x10

Rating:
Rated 5 out of 5 stars
Verified buyer from
Stella, NC