Refinery Number One, LLC Reviews

Cute designs

I was so excited to get these prints as they were a gift. When I got them in the mail the packaging was damaged which damaged the prints. I understand the seller isn’t responsible for shipping damages however when I reached out about the issue and even explained that I would be happy to pay extra for a different form of shipping I received no response. I am very disappointed not only did I loose out on what I paid but I also have to find a replacement gift and spend more money on something else.

Still haven't gotten it. Contacted seller twice. I haven't heard back after the second time 😊

The pillow cover was good, but it took so long to get here and I understand that is what happens when you order from Jane. However, I contacted the seller to see if it would be here before august 17 (the day I was leaving for college) and the seller agreed and apologized that it was already 3weeks latter than it was suppose to be and said I would get a free pillow case for my troubles. I didn't get the pillow case till august 28th and there was no free one either. I understand that things happen, and I was super appreciative of how they responded at first, but now I realize it was in order to shut me up not to right a wrong. I would give them a two but the pillow case was fine.

Received wrong cover

Cute, but the design is only on one side. :(

Original picture came bent but seller offered to send replacements. Good customer service!

Didn't know the back of the dark blue pillow would be white.

I ordered in mid August and they were supposed be shipped at the end of August. My order still says "Processing". I have attempted to contact them, but have received no response.

The Prints are beautiful. They arrived promptly and in perfect shape. Very pleased.

Lovely prints!

Love them and shipping was much faster on this order.

So cute, made well & with a hidden zipper. I've purchased 2 and will buy again. 😊

Not the fabric I was hoping for.