Woven Cross Body Bag
It broke at the strap the first time I used it.
We sincerely apologize for the negative experience with your order. We understand that you were disappointed about the item. Providing a great customer experience is very important to us and this is certainly not the way we want our customers to feel. Please rest assured that we've already notified our quality control team about this issue so it won't happen again in the future. We truly appreciate your feedback! We'd love to have an opportunity to make things right. Please email us at [email protected] and we will take care of this right away! Regards.