Poncho & Ruana Collection
First let me start by saying I had a negative experience with a separate purchase from this same vendor. I decided to give them a second chance with this item. This product was not as listed. The photos show a large, loose-fitting black and white poncho with a wide cowl neck. What I received was a black and beige turtle neck poncho that was very small and short. It stops below my elbow. I’m 5’4”, 150 lb so I thought this would fit me fine. The poncho also had a pick in the fabric - front and center - and it’s very noticeable. It’s disappointing to not get what was advertised. On a positive note, customer service was great. They were quick to respond when I emailed about the issue and they were helpful, more than I expected. Thank you for that.