132,824 Customer Reviews
•Vernon, CA
•Member since June 2014
Very cute kimonos! Good quality.
I should have ordered in every color!
The fit very loose if I knew I would have ordered a size smaller
Hi Debbie. We sincerely apologize for the negative experience with your order. We understand that you were disappointed about the item who have not delivered. Providing a great customer experience is very important to us and this is certainly not the way we want our customers to feel. Please rest assured that we've already notified our quality control team about this issue so it won't happen again in the future. We truly appreciate your feedback! We'd love to have an opportunity to make things right. Please email us at [email protected] and we will take care of this right away! Regards.
Customer service was terrible. The top I ordered was way to big so they said they would exchange it. I sent it back and they said they would send me the new one but then never contacted me that it was out of stock. It wasn’t until I hounded them with email after email that they gave me a credit. They had no intention of telling me the status of my order. I had to ask for status updates and even then they kept changing the story. We’ll see if I ever see my credit.
Hi Katie. We sincerely apologize for the negative experience with your order. We understand that you were disappointed about the item who have not delivered. Providing a great customer experience is very important to us and this is certainly not the way we want our customers to feel. Please rest assured that we've already notified our quality control team about this issue so it won't happen again in the future. We truly appreciate your feedback!
Love this, looks so nice on!
Beautiful bracelets...just too small
Hi Niki. We sincerely apologize for the negative experience with your order. We understand that you were disappointed about the item who have not delivered. Providing a great customer experience is very important to us and this is certainly not the way we want our customers to feel. Please rest assured that we've already notified our quality control team about this issue so it won't happen again in the future. We truly appreciate your feedback! We'd love to have an opportunity to make things right. Please email us at [email protected] and we will take care of this right away! Regards.
So cute at an amazing price
Just what my daughter needed. And very fast delivery!
I wear an xl or size 14- I couldn’t hardly get this over my head, to tight around my neck
