Rusted Orange Craftwork Co. Reviews

We're really sorry you were having a bad day today, but we have to disagree with you about the customer service you received. After we verified your order and checked that the heart was not included in the original order, we gave you the option to reorder with a discount on the item and shipping. You received EXACTLY what was ordered. After you bashed our customer service team, they asked us to review your scenario and we offered to replace your item free of charge. We're cool like that. Wish you'd give us a chance before you slam us online. Happy Holidays anyway and enjoy your free replacement arrow on us.

Did you receive the care instructions with your order? The unfinished metal shows some discoloration, but it buffs out easily and quickly with some light sanding. If you like the metallic finish better, you might consider that before you paint it.

Thanks for the review. Yep, as we say in each ad, this is unfinished, raw metal. With a dust off and a bit of light sanding, these look perfectly shiny and bright.

We're sorry to hear you are unhappy with the discoloration on your arrow. The cursive arrows especially look discolored if left unsanded/buffed. With a bit of paint or light sanding, the finish will look amazing. We included information in our original ad about the discoloration, sharp edges, and unfinished metal, and we do include care instructions with each order about how to clean and care for it and shine it up or paint it in a variety of ways.