21,207 Customer Reviews
•Crossville, TN
•Member since January 2016
Do not have yet😩
Very cute & good quality. I have ordered several things fr them now & I’m always pleased!
Took much longer than expected to get products. Did not ship by date given to me to ship by. I was not advised there would be a delay. I sent numerous emails and they did not respond to my emails. Finally sent a Facebook message and then they responded. Customer Service should be a priority.
Love them
I ordered these on November 29th and the listing said they would be mailed no later than December 13th. When they weren't shipped on the 13th so I emailed the seller. They responded on the 17th and said they would be shipped on the 18th...they were not! They weren't shipped until the 20th and they will now arrive on the 24th. These are Christmas decorations so getting them the day before Christmas is unacceptable!! Stop taking orders if you can't fulfill them.......VERY DISAPPOINTED!
Jane need a to ditch this seller. I ordered these 11/27 and they won’t arrive until Christmas Eve! Communication from the seller is very much lacking. Dissatisfied to say the least.
Great!
Never received
Ordered a month ago and still haven’t received my order
Ordered 11/29. Not shipped until 12/20. Scheduled for delivery 12/24 8 pm. So much for holiday decorating and gift-giving. It will arrive amidst my Christmas Eve party for family and friends. Too late for my needs. I can not speak to quality of the product. The lack of timely service is a poor reflection on JANE and on Refinery One. I recommend caution in ordering from here unless you have a month to wait.
material isn't very nice
Received the pillow cases a little late but they did email me to let me know. The pillow cases are cute and soft.
Never got them. Ordered on nov 27 and still not here on dec 21. Too late for decorating
Very cute at a great price!
I am still waiting to get these it says they will be delivered tomorrow Saturday but being I live where the Post office closes at 10am I’m sure it will be Monday! It took just about a month to get these!
Very soft and love them!
Well I wish I could say I received my items and I’m enjoying them however; it’s been a month now and the seller hasn’t sent them, refused to reply to any additional emails I sent and won’t issue a refund!! Worst seller Jane.com has!!
