21,207 Customer Reviews
•Crossville, TN
•Member since January 2016
Love them!!
Great quality and selection. I'm going to be sad to pack them away after Christmas. Super cute!
Cute and worth the price!
I have contacted them by email and No response. These were scheduled to ship by December 5.... These are gifts for my nieces. If you are in need it the order... Don't waste your time
I ordered on Nov 27 and still have yet to receive. I finally received a shipping notice 12/16. Current shipping says delivery by 12/20. I’ve emailed the company twice with no response. Like others who have reviewed, this was meant to be a Christmas gift for co-workers this week. Hoping to see the delivery correct and on time so I can use it for my co-workers this week.
The pillow covers are gorgeous and came just in time for the Holiday House Tour! Great communication with Refinery Number One. I would highly recommend!
Really, zero stars. Ordered totes as gifts, haven’t shipped when it’s way past the estimated ship date. Contacted seller twice with no reply. :(
Love these pillow covers!!
I ordered 4 of these and haven’t received 1 of them. It’s still processing but no one will return any of my emails.
Never shipped and they never responded to my email asking if my order will ship.
Another great buying experience with this seller! A#1 in my Jane purchasing book!!! Thanks once again!
Ordered on November 23 and still have not received the print. I’ve emailed the seller several times in the last week, with no response. How do I get a refund??
Excellent quality and beautiful prints!
I have contacted seller several times with no response. These would have been perfect for a co worker’s Christmas gift. Although I ordered them several weeks in advance and told they would ship in time on 12/7... today is the 14th and they still have not shipped. I needed them this weekend. Now I had to purchase another item for my coworker. Communication would have helped me greatly.
I ordered wrong design and contacted customer service and asked if they could correct the order. I got a response back quickly, stating that the item will be corrected. I received the item on 12/14, with the wrong design. The pillow cover is not a burlap fabric, it’s a cheap silky like material. Amazon has burlap farmhouse pillow covers for the same price + free shipping
