Refinery Number One, LLC Reviews

I've contacted this seller MULTIPLE times and they still have yet to respond. The quality of all of their products seems to be very poor. Due to the inability to respond, their poor rating with the better business bureau as an F, and other buyers comments I requested a refund on my item and will be buying a similar product from a reputable seller from Etsy. Do NOT waste your time with this seller, it doesn't matter how cheap it is, you will regret your decision to EVER work with them. Jane also claims the seller has personal issues and they are doing everything they cant to work with them. It appears that the seller cannot keep up with what they are promising, regardless of personal issues or not as they consistent negative comments go back more than a year and a half. It would be in their best interest to NOT work with this seller until they can get their own business together and be more reputable as they are making a poor name for Jane and themselves.

I bought several prints, then found perfect frames, and gave these for graduation gifts. They were perfect and meaningful to the graduates.

Came in good time. Good quality.

I have waited for a month for this bag and contacted the seller to inquire about the "processing" status. No response from the seller. This was supposed to be part of a birthday gift. Went through the Jane website and cancelled the item.

Love them! Thank you! Can’t wait to hang them in my home!!

I purchased 3 of these , only received 2. Very thin cheap material. It’s been over 3 months and NO refund or late shipment of 3rd bag. Do NOT order from this company. It’s a very sad excuse to run a company. For 4.99 it’s not worth the hassle and headache of trying to get the last bag. Seems like these people don’t know what they’re doing or this business is a cover to do something else ?

Beautiful prints as expected!

These are so neat! I can’t wait to hang them in my home! I only hope the next place I move you have these still available so I can purchase more!

I sent an email on 5/16/18 to Refinery One AND Jane.com and have not received a response. I recently purchased 3 watercolor prints from your this company-1) Florida; 2) Hawaii; and 3) North Carolina. I don't believe the quality is as it should be or is as advertised. While I know this is a print and not an original painting, there are noticeable grid lines where the print looks pixilated and even one of the Hawaiian Islands is so blurry you can't see what it even is. Could the quality be better? Could they be reprinted and resent? Would the canvas print for the same price be better quality? Thank you, Kristin

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They’re just as beautiful in person as they are in pictures!