Refinery Number One, LLC

Refinery Number One, LLC Reviews

21,207 Customer Reviews

Crossville, TN

Member since January 2016

Average Rating

Overall Score
4.6 out of 5

Rating Breakdown

21,207 total reviews
5
17,292 (82%)
4
1,778 (8%)
3
604 (3%)
2
379 (2%)
1
1,154 (5%)

Rustic Pattern Pillow Covers

Rating:
Rated 5 out of 5 stars
Verified buyer from
Crouse, NC

Vintage Hymn Prints | Over 200 Hymns

Rating:

Took some time to receive but the prints was of a good quality

Verified buyer from
Washington, WV

Watercolor Map Canvas Prints

Rating:

Really pretty prints and a great selection to choice from. I bought the Ireland and United Kingdom since that is my husband's ancestry and I am very happy with them. Great price.

Verified buyer from
St Augustine, FL

Large Watercolor Map Posters | 3 Sizes

Rating:
Rated 5 out of 5 stars
Verified buyer from
Oro Valley, AZ

Vintage Hymn Prints | Over 200 Hymns

Rating:

I ordered 5/2/18, still no item, they were supposed to be teacher gifts, for THIS WEEK. I’ve emailed customer service a few times with promises that they would be delivered by 8 today. It’s now 10 pm. Guess what? They aren’t here. And now we have nothing to give as teacher gifts since school is out this week.

Seller Response

Hi Cassie - I am so sorry to hear that your package didn't arrive yesterday. When we dropped it off at the UPS Store on Saturday they assured us that it would arrive on Monday since we paid extra for overnight shipping :( I did just check the tracking information and it is out for delivery today - the tracking number is: 1ZX879761318924577 - we are so sorry once again for the inconvenience!

Verified buyer from
Frederick, CO

Scripture & Hymn Canvas Wall Hangings

Rating:

Writing is slanted. Image is misleading even though I did notice the size measurements. Disappointed

Seller Response

We are so sorry to hear that there was a defect with your order :( Please reach out to us at [email protected] or on our Facebook page and we will make this right by you! Many thanks :)

Verified buyer from
Richlands, NC

Vintage Hymn Prints | Over 200 Hymns

Rating:
Rated 5 out of 5 stars
Verified buyer from
Ogden, KS

Watercolor Map Canvas Prints

Rating:

These are absolutely beautiful!! I can't wait to frame them and get them hung up. I bought several, one from each state I've lived in. I also bought an extra Idaho one for my friend's birthday who was born and raised there. I can't wait to give it to her.

Verified buyer from
Louisville, KY

Watercolor Map Canvas Prints

Rating:

I got the Florida print as a surprise for my husband, and he LOVED IT. The paper weight is excellent, and the art is incredible!! Would definitely order again!

Verified buyer from
Auburn, WA

Vintage Hymn Prints | Over 200 Hymns

Rating:

Printed nicely and on good quality paper. The seller emailed me about a delay and the prints finally arrived today. I am very happy about the price and quality.

Verified buyer from
Goshen, OH

Definition Prints | 11x14 or 8x10

Rating:

Arrived bent.

Seller Response

Hello - Oh goodness, I'm so sorry to hear this! We do ship our prints in rigid envelopes, with stickers on them saying "do not bed" - but sometimes the post office has other ideas :( Please reach out to us at [email protected] or on our Facebook page and we will immediately reship these. Many thanks! :)

Verified buyer from
Sparks, NV

Scripture & Hymn Canvas Wall Hangings

Rating:

These aren't actually canvases, not what I was expecting. More like a thin canvas material.

Seller Response

Hello - I am sorry to hear that you are unhappy with your order. We tried to be clear in the description, but I guess we need to have another go at the text. As always, if you are unsatisfied with your purchase, you are more than welcome to return them for a full refund. Many thanks! :)

Verified buyer from
Auburn, AL

Rustic Farmhouse Pillow Covers

Rating:
Rated 5 out of 5 stars
Verified buyer from
Crandall, TX

Boho Chic Pillow Covers

Rating:
Rated 5 out of 5 stars
Verified buyer from
Poulsbo, WA

Boho Chic Pillow Covers

Rating:

Cute covers, colors are darker/deeper than what's shown. Major negative is that shipping took FOREVER!

Verified buyer from
Salt Lake City, UT

Scripture & Hymn Canvas Wall Hangings

Rating:

Shipping took a long time. They were shipped out after the promised time. I emailed the seller and never heard back. There are spots on the product that the ink isn’t even because there were strings or fabric when printed. I’d contact the seller about my issues but I probably won’t hear back like with my previous email.

Seller Response

Hello - We are sorry to hear you are unhappy with your order. As these items are hand silk screened, they do take a bit of time to fulfill :( If you could please send us a photo of the problem area on your wall hanging so that we refine our silk screening process in the future. Please reach out to us at [email protected] or on our Facebook page we will replace your hanging ASAP. Many thanks!

Verified buyer from
Oviedo, FL

Scripture & Hymn Canvas Wall Hangings

Rating:

LOVE THESE! Great quality and well made. If I were to knock on anything, it would be roll instead of fold for shipping and one of the songs didn't have chords, the notes are rather bland looking but it's not enough to knock it down a star. Well done!

Verified buyer from
Anderson, SC

Vintage Hymn Prints | Over 200 Hymns

Rating:

Absolutely beautiful!

Verified buyer from
Madison, MS

Vintage Hymn Prints | Over 200 Hymns

Rating:

Shipping was extremely slow!! No communication from seller.

Seller Response

Hello - I am sorry to hear you are unhappy with your order. We did reach out to you about this delay on May 16th, at 2:37PM (Eastern Time). Our messages do sometimes get sent to spam folders - but unfortunately this is beyond our control :( We do apologize for any inconvenience you have experienced. Many thanks!

Verified buyer from
Paris, TX

Vintage Hymn Prints | Over 200 Hymns

Rating:
Rated 5 out of 5 stars
Verified buyer from
El Dorado, AR