Refinery Number One, LLC

Refinery Number One, LLC Reviews

21,207 Customer Reviews

Crossville, TN

Member since January 2016

Average Rating

Overall Score
4.6 out of 5

Rating Breakdown

21,207 total reviews
5
17,292 (82%)
4
1,778 (8%)
3
604 (3%)
2
379 (2%)
1
1,154 (5%)

Rustic Pattern Pillow Covers

Rating:
Rated 5 out of 5 stars
Verified buyer from
Bowling Green, KY

City Map Prints | 11x14 or 8x10

Rating:

Not the quality that was advertised. Printed just on photo copy paper- not worth the money

Verified buyer from
Plymouth, MN

Vintage Hymn Prints | Over 200 Hymns

Rating:
Rated 5 out of 5 stars
Verified buyer from
Laurens, SC

Vintage Hymn Prints | Over 200 Hymns

Rating:

The prints arrived on excellent quality / weight of paper but the paper is pink. NOT TAN like in the photo.

Verified buyer from
Hopewell, PA

Large Travel Posters | 24"x36"

Rating:

I ordered these posters in November, and I am writing this in January. I held out hope, and sent multiple emails, but I never received my posters and I never received a response back from the seller. I had to contact Jane for a refund. I was counting on these to redo my sons room, and I’m super disappointed.

Verified buyer from
Plain City, UT

Rustic Halloween & Autumn Pillow Covers

Rating:

Do not order from this company! I ordered these covers and they arrived but the colors were wrong, and they do not respond to email. I contacted Jane.com and they contacted them and still no response.

Verified buyer from
Shreveport, LA

Gorgeous Pillow Cover Collection

Rating:

I should have read the reviews about orders not shipping, had to cancel after no response to my email inquiry to customer service about when I can expect the order to be processed. Ordered Jan 5th - almost three weeks later it still had not been shipped.

Verified buyer from
Cheswick, PA

Christmas Pillow Cover Collection

Rating:

Fast delivery time, I love the super soft material used for the covers, the quality of the Image is great.

Verified buyer from
Bedford, NH

Transitional Plaids Pillow Collection

Rating:

Never received product and seller never emailed me back after I con him. Not happy !! Don’t waste your time

Verified buyer from
Bedford, IN

Quotes & Literature Posters | 2 Sizes

Rating:
Rated 5 out of 5 stars
Verified buyer from
Neptune Beach, FL

Striped Turkish Hand Towels

Rating:

They’re cute but not Turkish towels. True Turkish towels are very absorbent and these are not at all, I wouldn’t even consider them a towel. Can only be used as decoration. Very disappointed.

Seller Response

We are sorry to hear you are disappointed. These are Turkish towels in the truest sense of the word and would have been traditionally used in a hammam (called a peskir). All of our towels are imported directly from our weavers in Turkey. From how you describe what you were expecting, I think you were looking for the terry towels which Turkey has become internationally known for recently. As with anyone who orders from us, you are more than welcome to return your towels for a full refund. Many thanks! :)

Verified buyer from
Sandy, UT

Striped Turkish Hand Towels

Rating:
Rated 5 out of 5 stars
Verified buyer from
Moorhead, MN

Home Sweet Home Map Prints

Rating:

Love this ! Just what I wanted !

Verified buyer from
Graham, WA

Christmas Pillow Cover Collection

Rating:

Love my little car pillow!

Verified buyer from
Twentynine Palms, CA

City Map Prints | 11x14 or 8x10

Rating:
Rated 4 out of 5 stars
Verified buyer from
Hamptonville, NC

Rustic Halloween & Autumn Pillow Covers

Rating:

Fabric wasn’t very nice...

Verified buyer from
Hudsonville, MI

Rustic Halloween & Autumn Pillow Covers

Rating:

Great quality and soft material. Would definitely order more.

Verified buyer from
Livonia, MI

Christmas Pillow Cover Collection

Rating:

I ordered these back in december, had to email the seller because the delivery address was incorrect. Seller responded no problem and would make adjustments. Package was then shipped to the incorrect address. I contacted the seller several times and never heard back. So upset with the lack of customer service. will never order from them again.

Verified buyer from
Boca Raton, FL

Rustic Halloween & Autumn Pillow Covers

Rating:
Rated 5 out of 5 stars
Verified buyer from
Fresno, CA

Transitional Plaids Pillow Collection

Rating:

My items have yet to arrive or even ship and I ordered several weeks ago. I will update when they have. Upon emailing them, I was given the run around and they were very patronizing and unprofessional. They cancelled my order after claiming it had already shipped. Blocked my email and fb so I couldn’t contact them again. TERRIBLE COMPANY!

Verified buyer from
,