21,207 Customer Reviews
•Crossville, TN
•Member since January 2016
Love, but took a bit longer to ship out
I placed an order for 2 pillow covers. After almost a month since placing the order and several weeks after they showed they were shipped, still nothing came. I had contacted the seller twice, but I only received them after contacting JANE.com support. Jane then got in contact with the seller and I received them in just a few days. They were pretty good price for the quality hence the 2 stars, but the customer service is not up to standards. Contact Jane if you are still waiting for your order from this seller.
The prints are nice, great color and quality. The only complaint is they are mailed in a tube so hard to straighten back out to frame. Would still purchase again!
I also was charged but order was never placed
I'm very sorry but it doesn't make any sense. You didn't place the order on our website, you did place it on Jane.com, I'm 100% sure Jane wouldn't charge your card without your permission, instead of leaving a bad review, you could easily ask for a refund from Jane.com, right? what did we do wrong? How can we charge you for an order you've not placed? This review is completely unfair, wrong and hurtful at the same time :(
Spectacular customer service!!
I am still waiting for these pillows that were supposed to ship on July 21st. It is now August 2nd. I have contacted seller for an update twice with no response. Do not buy from this company.
Have yet to receive it! One month after purchase, BUT the seller did email me to explain the delay which is awesome as a customer!
Order was never placed but I was charged.
Beautiful pictures
Beautiful pillow cover
Awesome!
