21,207 Customer Reviews
•Crossville, TN
•Member since January 2016
Love it!
I ordered these back in December. A week later they emailed and said their shipment was delayed. I emailed and called several times to see if they were even coming or if they were going to refund my money they never responded. I finally got them yesterday, March 1st. I will never ordered from them again poor customer service!!
I know and you're 100% right, we had a very serious delay, I'm terribly sorry :( Now we have the goods in house, we have it under control, if you wish to get a refund please send an email to Jane support, you'll receive it immediately, I am so very sorry to have you disappointed:( Please accept our sincere apologies! All the best - Kurt
Received bent. Can’t smooth out
We are so sorry to hear this! We try to pack things as carefully as we can, but sometimes the post office can be a bit rough with things. Please get in touch and we can either ship you a new one, or offer you a full refund. Many thanks! :)
Neatly packaged. Just as pictured.
Perfect
sent me the wrong size prints... emailed the company and "Kurt" got right back to me and said he was sending the correct ones. STILL HAVE NOT RECIEVED ANYTHING. I have sent several more emails to "Kurt" and they have gone unanswered. I have requested to have a refund and have gotten no response. DO NOT ORDER FROM THIS COMPANY.
We are a bit confused by your review. This deal only offers one size print - 8x10 prints on 8.5x11 canvas paper. We do not sell canvas prints in any other size. We felt that we were abundantly clear in the deal description, listing the paper size several different times, but we will take your review to mean that we need to display this a bit more clearly. We will be sure to check our spam folder to see if your emails somehow ended up there. In order to receive a refund please contact Jane customer support as they deal with all payment issues. Many thanks! :)
Love, great quality!!
Perfect for my music room
When my poster got here, it was shoved so far into the tube that the entire side of the poster was scrunched and even ripped in spots. I can't use it.
Oh my, I am so sorry, we try to pack things as careful as we can but sometimes post office is not as careful as we are, as always, if any of our products arrived damaged, we will immediately replace them at no cost to you. I am so sorry for the inconvenience! :(
Love them!
I absolutely love these prints!!! I can't to frame them and put them on the wall by my piano!!
The colors on the Christmas pillow covers are orange & green, not red & green. Very disappointed.
