21,207 Customer Reviews
•Crossville, TN
•Member since January 2016
Incredible poster at exceptional price.
I was happy with the prints I did receive, but I am missing part of my order. I contacted the seller directly and when they didn't respond I contacted Jane customer support. Jane.com sent an email to the seller as well and still no response. Ended up getting a refund for the missing prints.
Oh goodness - we are so sorry to hear about this! Please reach out to us on [email protected] and we will immediately ship your missing prints. Many thanks!
Love these
Great quality.
Prints are so cute and great quality! Super fast shipping, Arrived 5 days after ordering!! My only regret is I wish I would have ordered the larger print.
Ordered through their website over two months ago, still haven’t received item/refund. Called, messaged on Facebook emailed both Kurt and Sam PLUS the new email they have requested customers use to reach out to them so they can “correct” the wrong. Still no reply. DO NOT ORDER FROM THEM!
I must say we are a bit perplexed by your review. In regards to the order you placed on Jane (which this review is supposed to be about), you ordered on 1/25 and your order was delivered in your mailbox on 1/29 - this seems pretty good. But as it seems like you are reviewing an order that you placed on our personal website (which is a bit strange, why don't you leave a review there?) - we have no record of your order. Was it ordered under a different name? Could you please reach out to us on [email protected] with your order number for our website and we will try to get to the bottom of this.
Love it!
DONT ORDER FROM THIS COMPANY!!!! ZERO customer service. They obviously don’t care to much about work ethics or the business at all. It’s been over 2 months of trying to call, email, and Facebook message with no success. Go look on Etsy for things that are very similar. Don’t pay attention to the low cost because you won’t get your product anyway.
We are so sorry to hear that you are unhappy with our customer service. Are you sure that you have been trying to contact us in the proper channels? Please email us at [email protected] and we will make this right ASAP! Many thanks.
So cute and well made
Just a simple print out, the picture was slightly blurry.
We are so sorry to hear that you are unhappy with your order. We do use specialty papers for our prints, they are coated to make sure that the colors are nice on the page and thick as well. If you would like a refund, please contact Jane customer support and they will take care of it ASAP. Many thanks!
I’m leaving a 1 star because I ordered these towels January 28th and still have not received them. If there is going to be a delay, communicating this to customers should be a priority.
