21,207 Customer Reviews
•Crossville, TN
•Member since January 2016
Love love love
First order with this company was through Jane. Received my prints in a timely fashion. Loved them so much, I found their website and ordered one more Dec. 21st. After a week and no shipping update, I tried contacting the company. Tracking number was sent, but said pre shipment for another week. I kind of forgot about it and saw another listing by them on Jane and ordered a couple different prints just to see if they were consistent. On the day Jane showed the items would ship, they hadn’t. Contacted Jane to cancel and the items shipped 5 hours later. I tried calling, emailing both gentlemen and Facebook messaging. No answer. Upon further investigation I found their Etsy shop and read the reviews on there, followed by FB and Jane reviews. A lot of customers in my position. I have since filed a complaint with the BBB and notified Jane of all the poor reviews. To be a successful business, they should be prompt, professional and have above average communication skills. All of which are lacking with this business.
It’s been a month and this item has still not shipped.
Never came. Jane's customer service was fantastic though!
Soooo adorable
Different shade of red than I was expecting
Along with every other buyer whom decided to purchase this item, I never received it nor have been able to communicate with the seller. DO NOT BUY!!! I wish I would have read the reviews first.
Delivered late, poor communication with the seller. I contacted them when it was a week past the "ship by date". They said they had a bad batch and it would be shipped the next day. Not sure I wasn't notified of any delay. When it wasn't shipped the next day, I asked for it to be cancelled. They instead ignored my email and shipped it 4 days later. Don't order from this seller!
Shipping took a month
Beautiful print! Fast shipping!!
Shipping is slower than I can even describe. Order placed on January 27. Said it would ship by Feb 4. Tracking was added on Feb 13 (today is Feb 17) but item still has not been scanned into USPS (which means the seller printed a label and hasn't actually shipped it yet). Incredibly frustrating that Jane allows sellers like this to continue to sell on their site. I wish they would weed out these kind of sellers.
