Refinery Number One, LLC Reviews

I placed an order on Dec 30 and it is now Feb 22 and I haven't gotten any kind of update or shipping confirmation. I also emailed the seller requested my order by cancelled (about a week ago) and have not heard any response. Poor customer service.

Love it! Came quickly and it’s beautiful!

Absolutely beautiful! I will keep a couple & give a couple as gifts. Fast shipping!

If I could leave zero stars I would. I have never received these pillow covers and also have not been able to have my money refunded. Do not buy from this company. I hope JANE will not allow them to sell any more. Interestingly, my order finally shipped the day after I posted this review and I received my Valentine’s pillow covers ten days after Valentine’s Day

Waited almost 2 months to receive my order and when I did it was the wrong items. Messaged the seller multiple times but never heard back.

Oh so wonderful - hard to decide which to purchase - all are favorites! Thanks

Love them!

Bought as a gift for my father in law and he loved them. Very nice quality prints.

I ordered two different prints in different sizes. The sizes were swapped. I’m bummed, because I was giving one to my grandma, and had the frame ready to go, but her print is too big. I’ve been waiting for awhile for these (post office’s, not the seller’s). So, I’m frustrated that I can’t give it to her yet.

These are literally a hymn printed on plain paper, not impressed

After waiting over a month for these to arrive, I was sent the wrong designs. I attempted to contact the seller to return or refund and have had no reply.

Not well packaged... Arrived with a crease 😥

I love this print, just didn’t realize the saying wouldn’t even cover half the paper!!