Refinery Number One, LLC Reviews

I ordered the item on January 11th. A week later I emailed them asking about it and they told me it would ship out the next day January 19th. I got an email last week telling me it would ship out and it just shipped today on January 29th. I don't mind waiting for an item when given a reason to wait. When I inquired about the delay the first time I was told USPS hadn't scanned out several packages and then an email from the company the next week said they didn't have the paper needed for the item. If I had been told that from the beginning it wouldn't even be an issue. Please be more honest with your customers.

Not at pictured, paper was light pink

I LOVE THIS!!! It’s so pretty!

I ordered product on January 14, 2018. Jan. 16th I received an email with a tracking #, BUT it’s only Pre-Shipment “January 16, 2018 at 1:38 am Shipping Label Created, USPS Awaiting Item CHARLOTTESVILLE, VA 22902.” As of today, January 29th, this has yet to ship from Charlottesville, VA. I have NOT been contacted by the seller explaining WHY this hasn’t shipped out, even though it’s advertised that it will ship within 6 days. Very disappointed as I was looking forward to receiving. 😔

Just got these hung. Are very bright and colorful.

Love these! Very pretty.

Love! Great addition to my living room!

Placed my order on 1/1/18. Stated it would ship in 6 days. Today is 1/29/18 and have not received items. Contacted seller and no response. Curiously after sending the email a shipping label was created but nothing has shipped. Hoping to get my items before I call my cc company and stop payment. Awful business! will not order again. Wish I had read the reviews before ordering. So many complaints!

I still have not recieved this product and my email inquiring about it' whereabouts has not been returned. I ordered 3 prints, too!

I didn’t even receive my package. It was delivered to my front porch and then the neighborhood dogs took off with it before I got home. :(

I cannot review this item, because I have not received the item. Should the item arrive, I will be happy to update my review.

I really wanted to love these but... The prints were not packaged well so they subsequently bent in transit. Also, the background color is not neutral as the picture suggests, it is pink. Not sure if I'm going to pay to have them framed at this point. Not at all what I expected or wanted. Shipping was fast, the prints are beautiful and the price was very reasonable. Guess you get what you pay for.

I would really like to give no stars to this seller or product because I've never received my order that was placed in early December of 2017. Even after contacting the seller and getting no response back whatsoever. Bad business all around.

I order this on 17th of December, 2017 and was est. to ship 12-26-2017. Still have not received my order and have contacted the seller by email and no response. The money has even been taken out of my account for payment.