Refinery Number One, LLC Reviews

I still have not received my prints even though it said on the order that it would be guaranteed shipped by January 18. When I checked the order it still says “processing. I emailed the seller a few days ago and have not heard anything back. So right now I’ve paid for an order with nothing to show for it. Pretty disappointed :( Update: Kurt saw my review, immediately emailed me, apologized, and took care of the issue. He also included two extra posters in my order for free to make up for it. I was very impressed and thankful for how he handled it and am very pleased with my posters that arrived in the mail today. Excited to have them framed and hung!

Items received as described, on time and in great package for protection against damage from shipping. Quality prints I can't wait to frame!! Thank you

The image itself is beautiful and exactly as shown. I was disappointed in the paper quality. I am a teacher and frequently use a poster printer that prints on the same inexpensive paper paper.

Do not order. I purchased as a gift for someone and was going to have them framed. They sent me two of the same ones, even though I ordered two different ones. I have contacted the seller twice and have not received a response. Poor customer service.

Perfect for my gallery wall

Low quality; one of the prints was blurry- looked like it was just copied from google images or something

Love these !

Perfect!

Update:The seller contacted me today, told me they would ship today via the quickest method possible and approved a full refund. I would say that is pretty good customer service to rectify the problem. Unfortunately, I have yet to receive my order. It hasn't even shipped. I placed my order on Jan 11th. The order was due to ship by Jan. 17th. I have reached out to the seller with no response. I have sought assistance through Jane and they contacted the seller as well but there still has not been a response from the seller. I wish I had read the reviews on this seller prior to placing my order. I order often through Jane and this is the first time that I have had an issue with a seller. I guess I just trusted toooooo much. I've learned my lesson. Won't be ordering from this seller going forward and I will be sure to look at reviews on all sellers before I ever order something in the future. I would really like to have these if they are mailed as presented in the pictures but so many people that did end up with them have stated that they are on pink paper......clearly not as advertised. I'll give it a few more days and then I just want my money back. I'll go buy something else for the intended purpose.

cute.

Love these prints...

Item never shipped/received. Requesting refund.