Glacelis Reviews

Took forever on shipping. Changed the shipping date twice. I just ended up canceling my order.

Ordered for Christmas, and was then contacted by Jane that my order was cancelled because they needed received anything from the seller. Very disappointed.

My order was cancelled by the seller which was extremely disappointing as this was supposed to be a Christmas gift for a friend.

Made my gf cry. Great product. Shipping kind of high.

Love this!!!! Got it for my best friend & she loves it!!!!

Disappointed that I never received the order and then it was cancelled for me.

Seller couldn’t complete the order so they had to cancel. Very disappointing!

I ordered this a month ago as a Christmas gift. I never received it. I opened Jane to check the status and it has been cancelled without explanation. Terrible costumer service!! Will not order from this company again. Jane needs to do a better job of picking companies to feature on their site. Very disappointed.

Order cancelled after saying it was delayed. Poor customer service!! No explanation! II️

My order was cancelled after messages of delays . Very disappointed. :/

Item did not ship within the time stated. Emailed the seller and was told it was guaranteed to be shipped by a certain date. Again, item had not shipped. Got notice after that, that they just cancelled the order. Refund was issued promptly but not impressed with a company that cancels an order right before the holidays.

Order was cancelled by seller very disappointed was looking to giving this as a gift to best friend

Never recieved. Manufacturer couldn't fill order. I wasn't charged for it either. Still disappointing. Oh well.

Order was cancelled without any knowledge.

I would leave less than one star if I could. I ordered this as a Christmas gift for my best friend, and now I have to find something new! They cancelled my order 2 weeks after I placed it.

Not too happy as I had purchased this mug as a Christmas gift to my best friend, it did not ship on the estimated ship date - no big deal, everyone is busy during the holidays- so I messaged them to ask for a ship date, a day later I get a response with, “Soon were expecting delays.” A few more weeks pass and on Monday I emailed again asking for ETA since it still hasn’t shipped. No response. Today I got an email stating my order was canceled!! Really, why?? I emailed again asking why my order was canceled without my say so and I still haven’t received a response. Furious is an understatement, now I have to keep shopping for another gift!

Ordered two of these in early November and never received them. I finally got an email saying they canceled my order. I’m so disappointed. I really wanted these mugs.

Very disappointed to get a notice that the supplier could not fulfill my order. I only received the notice after I messaged the supplier and asked the status of my order.